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Customer service

Before we left to stay in Florida several months we had new tires a brake job and a new battery put in by Jim Norton Toyota in Tulsa Oklahoma . We drove it to Florida then a week later we started having problems with our brakes.

We called Jim Norton and they said we would have to bring it in . We told them we would not be back till June and it was unsafe . No offer at all to help us out to have our brake job fixed. Finally we decided the car would have to be towed and told Jim Norton we were thinking of an attorney .

Then all the sudden they said two months later we could take it in to another Toyota dealer. This Toyota dealership said because we left it sitting it would have to have major work. We had no choice in February when we called Jim Norton as it was unsafe to drive .

We will see what this guy says I expect Jim Norton should have told us when they did the bad break job. Instead they took our money.

Review about: Jim Norton Toyota Car Repair.

Reason of review: Bad quality.

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